Ebay, for example, protects you, the seller, and the buyer in case there are inconsistencies with the product’s quality, description, or shipping. All of these services offer up to 50% more for your old devices than Apple, and although it requires you to communicate and manage the sale yourself, you’ll remain in control. There are also many other options out there, such as eBay, Facebook Marketplace, Swappa, and Craigslist, to mention a few. However, if you need cash and want to make a few bucks quickly, Apple might not be a great option, since you’re forced to spend your credits at, or in physical Apple stores. It may be worth considering if you’re happy with the quoted amount that you’re expected to receive from Apple, and plan on using that towards another purchase. It depends on the product you want to trade-in, and your expectations. (You’re not required to send back any chargers, accessories, bands, and straps, but Apple can recycle them for you free of charge if you decide to do so) You’re only allowed to send in your old devices using the Apple trade-in kit, which Apple sends out to you, and it includes extra padding to protect devices. It could take multiple working days, or worse, weeks, until you receive your credit. It’s also worth noting that shipping an item to Apple’s partners involves shipping and using various transportation methods, increasing the time and entire process. There are also a lot of satisfied customers, though, and many have claimed that it was a relatively quick and pleasant experience, but it’s something to keep in mind. Each place is different, and just because you receive a fair quote for your device, you may be offered absolutely nothing, or significantly lower values in exchange. I’ve had a typical horror experience using Apple’s trade-in program, which shows that customer service depends on the warehouse and technicians you send your device.
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